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Miro

Miro

Overview

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development…

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Recent Reviews

Miro Experience

9 out of 10
May 07, 2024
Incentivized
During my time in school and industry, nearly every project received it's own Miro page. The main need being a collaborative workspace to …
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TrustRadius Insights

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

How Miro Benefits Both Teachers and Students in Remote Environments
04:00
How Miro Brings Creative Thinking to New Spaces During the Pandemic
04:39
Improve Remote Team Collaboration: A Miro Online Whiteboard Review
02:22
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Pricing

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1. Free - To discover what Miro can do. Always free

$0

Cloud

2. Starter - Unlimited and private boards with essential features

$8

Cloud
per month (billed annually) per user

3. Business - Scales collaboration with advanced features and security

$16

Cloud
per month (billed annually) per user

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://miro.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user
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Product Details

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro is used to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle.

A Miro board displays hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.

To learn more, please visit https://miro.com

Miro Features

  • Supported: Drawing
  • Supported: Marker Colors
  • Supported: Mind Mapping
  • Supported: Templates
  • Supported: Drag-and-Drop
  • Supported: Voting
  • Supported: Commenting
  • Supported: CMS Integrations
  • Supported: Sharing
  • Supported: In-Browser
  • Supported: Desktop App
  • Supported: Mobile App
  • Supported: Collaborative Editing
  • Supported: Task Management
  • Supported: Notes and Comments
  • Supported: Styles and Themes
  • Supported: Image Import
  • Supported: Custom Icons
  • Supported: File Formats
  • Supported: Cloud Storage Integration
  • Supported: Mobile Application
  • Supported: Desktop Availability
  • Supported: Status Updates
  • Supported: Instant Messaging
  • Supported: Activity Feed
  • Supported: Notifications
  • Supported: Comments and Voting
  • Supported: Discussions
  • Supported: User Directory
  • Supported: Online Status of Coworkers
  • Supported: File Sharing
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Tagging
  • Supported: Knowledge Base
  • Supported: Surveys
  • Supported: Task Management
  • Supported: Calendar
  • Supported: Search
  • Supported: Mobile
  • Supported: Multi-Language Support
  • Supported: Moderation
  • Supported: User, Role, and Access Management
  • Supported: Performance and Reliability
  • Supported: Integrated Communications
  • Supported: Native Communications
  • Supported: Board Overview
  • Supported: Screen Sharing
  • Supported: Pre-made Templates
  • Supported: Custom Templates
  • Supported: Required Hardware
  • Supported: Bring Your Own Device
  • Supported: Permissions
  • Supported: Talktrack

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Miro Videos

Miro Talktrack - Async Work Feels Like Together-Work
Building a Customer Journey Map With a Team
Hosting a Retrospective in Miro

Miro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, French, Spanish, Japanese, German

Frequently Asked Questions

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro starts at $10.

Mural, InVision, and Lucid Visual Collaboration Suite are common alternatives for Miro.

Reviewers rate Configurability highest, with a score of 9.8.

The most common users of Miro are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6831)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to enhancing presentations with visual cues instead of traditional slides. The platform aids in efficient sprint planning and project management while aligning teams effectively. Users have harnessed its GenAI features for creating diagrams, compiling meeting notes, and conducting design tasks such as mapping user flows and journeys. Miro also serves as a crucial tool for customer research activities, from initial planning and note-taking to the final synthesis. Moreover, it caters to virtual collaboration needs by supporting design reviews, workshops with external customers, and fostering knowledge sharing within design teams.

Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.

Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.

Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.

Performance Issues: Reviewers have frequently reported significant performance problems with large boards taking a long time to load, negatively impacting the user experience. This issue hampers productivity and frustrates users trying to work efficiently.

Limited Drawing Capabilities: Users find the drawing capabilities, especially for shapes, to be restrictive and have requested more variety in shapes and the ability to save brand colors. The current limitations hinder creativity and design flexibility on the platform.

Difficulty in Board Organization: Some users express confusion when organizing boards by department, struggling with determining the correct placement for new boards. This lack of clarity disrupts workflow efficiency and makes it challenging to maintain an organized workspace.

Attribute Ratings

Reviews

(1-25 of 2434)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to plan out creative campaigns visually. Since my department is so large and widespread, we have files and documents in many places. Displaying and connecting all of them in Miro shows leadership and colleagues how much work goes into our creative work. In addition to internal uses, as I mentioned, I also use Miro to collect information from collaborative brainstorming activities with colleagues outside of our department. Sometimes, this transfers in-person activities into Miro (to reference later), and occasionally, it's for people who can't attend an in-person brainstorming session.
  • Allows me to visually show process work, quickly.
  • Allows many others to participate (with minimal learning curve).
  • Allows non-creatives to contribute in engaging ways.
  • Text tool variations could be improved/streamlined.
  • I wish there were more built-in/on-screen tools (with a customizable toolbar for new Miro users).
  • More templates.
Miro is very well suited for large companies with leadership that can be hard to track down. We can create activities and prompts in Miro that people can contribute to whenever they have free time. It seems less appropriate at times just because non-creatives aren't as comfortable with the way the toolbar is displayed.
Shelbie Hasbrouck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have several use cases for Miro. First and foremost, it is my whiteboard tool. Anytime I would have used a whiteboard in the office and need to do so remotely, I open up Miro. It's great for brainstorming, mind mapping, building charts, graphs, and process documentation, especially in the early phases when I'm not exactly sure what I need. I really like the stopwatch functionality built in and the talk tracks as well. It allows me to facilitate a meeting and stick to strict timings and/or build a board and asynchronously iterate on it by recording talk tracks.
  • Brainstorming and iteration
  • Process documentation
  • Meeting Facilitation
  • adding shapes to a process map that spans more than one swimlane (Miro automatically adjusts my swimlanes and I don't want that)
It's great for any scenario where you need to work collaboratively to build something unknown.
Mateus Mateus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm from the customer experience and customer marketing team, so I use Miro a lot for countless demands. In my routine, I constantly need to use Miro to create user journeys, investigate bottlenecks and consolidate information, presentations to internal teams, brainstorms, service flows, as well as teamwork. Overall, my use case is to constantly analyze and improve our customers' experience.
  • building user journeys
  • brainstorms
  • team work
  • presentations
  • presentations
  • presentations
As I work with customer experience, my demands are centered on analyzing customer behavior. Construction and analysis of journeys, ideation of new journeys, investigation and consolidation on a board for presentation, brainstorms to find new solutions, construction of personas, guided presentations. Demands that require a visual and interactive solution, Miro is the perfect tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Miro with cross functional project teams to capture shared assets and individual inputs from different team members.
  • Simple controls that are easy to get started with
  • Infinite canvas
  • Use of frames
  • Ability to show/hide content
  • Restricting the ability for participants to unintentionally manipulate parts of the board that are meant to be static
  • Integration with PowerPoint
  • Layers within frames
Miro is a great tool for Design Sprints with virtual team members, scoping new projects, Brainstorm exercises, getting feedback on prototypes and independent process mapping. Miro is not as well suited for real-time process flow creation due to how the table feature reacts to objects when placed within a cell.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for brainstorming and ideation, to generate and organize ideas collaboratively and create mind maps to organize our thoughts. Additionally, it serves as a project management tool, helping us plan and track projects, assign tasks, and --less often-manage workflows. Sometimes, we also use Miro for customer journey mapping, to analyze and improve the customer experience journey.
  • Visual collaboration on diagrams, charts, and other visual content in real time.
  • It facilitates design thinking workshops.
  • Roadmaps and timelines planning.
  • Improve the mobile app to offer a smoother and more intuitive user experience.
  • Expand the library of templates for different use cases and industry-specific cases.
  • An offline mode that allows users to access and work on boards even when they don't have an internet connection, with changes syncing once they reconnect.
I'd recommend it for brainstorming and ideation, visual collaboration and mind mapping across teams based in different locations. I haven't seen the tool adopted for project management. It has capabilities for planning and tracking projects, assigning tasks, and managing workflows but I have never seen Miro utilized for those purposes in our company.
May 01, 2024

Miro is amazing

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Miro is the best tool I have found for supporting hybrid, global, teams brainstorming and collaborating on strategy and innovation. I also enjoy the wide variety of integrations with other collaboration platforms like Microsoft teams, WebEx, and slack. The templates are particularly important in an agile environment that encourages input from all stakeholders.
  • Design thinking templates
  • Cross-functional collaboration
  • Facilitation
  • Easier exporting
  • Single sign-on complexity
Recommended for group participation. The real-time collaboration feature is the most enjoyable aspect of groups. It's especially nice that you can turn off other users cursors and lock elements of the board.
I would not use it as an individual trying to capture notes.
Desmond Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro daily to break down business processes in unison with the agile work-stream. Some coworkers are visual learners, by using Miro, I am able to document outcomes, tasks and to-dos via result chains using Miro. Miro allows me to simplify the process of ironing out work to be done, and providing a visual representation of the process for both review and publication. Before Miro, I used a pen and paper, now I am able to document the way I think, or work with co-workers, and document they way they think visually. The tool is valuable, and work-life is made simpler using Miro.
  • Result chains
  • Process documentation
  • Applying thought to screen
  • Works with the Jira tool
  • My needs have not outgrown Miro, and it does everything I need it to do very well
We document "quarter at a glance" using Miro. Whether you use Miro or not, working with an experienced Miro user can simplify the process and allow you to document your thoughts on the fly easily and easily modify as needed. My typical experience with Miro always ends with a pretty picture easily explaining what needs to do be, and the steps needed to do it. We also run "retrospectives" with Miro, and the tool makes it seamless.
Davida Ginter, M.Sc. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to sketch Product flow, User flow, and UI/UX of our product. I like to visualize for my developers how our product should behave and function based on requirements. I use it on a weekly basis, either iterating the sketches or referring to them in our different product documents.
  • Easy navigator and board visibility
  • Common shapes and elements that I need to use are available
  • Resizing makes it very flexible
  • I'd love to see Grammarly (or some sort of autocorrect tools) on top of Miro
  • Arrows and lines are not easy to use and sometimes drag my frames
  • I'd love to see more real product shapes and full components (not just buttons)
  • Benchmarking please! ideas for wireframes etc
It's suited to visually represent user flows and product UI/UX. I like how realistic it could look when I visualize a product interface.
I also like to use it for brainstorming, when everyone can access and put their notes on a shared board.
It could be enhanced in that sense and allow more collaborative options such as voting
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We do a lot of collaborative creative work - web page wireframes, design thinking activities, usability research note-taking, and design sprint planning. We also have considered it for project management using Kanban but decided to use other tools for that.
  • Generating sticky notes - most people can figure that out w/ no/little orientation
  • process diagraming - this has gotten much better in the last year
  • wireframing websites and user interfaces
  • icons - they used to stink, but now they are WAY better - a small but important thing
  • Some objects that support text don't support formatting (i.e. bullets) and that can be annoying, especially when you don't test it first and then all of the sudden you need them. I wouldn't expect support for stickies, but pretty much all other objects.
  • the product is doing a really good job of releasing new features, i'm not really sure I have more suggestions
Miro is a great tool for group collaboration and design thinking activities. It's also a wonderful tool for wireframing and prototyping.

It's not quite yet fully supportive of interactive prototypes though, that's the direction I'd like to see it go. Something akin to Adobe XD's capabilities in that space.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for designing chatbot conversational flows. The product addresses the need for user experience (UX) documentation to be consumed by designers, developers, managers, product owners and other business stakeholders. After a discovery process, the UX designers create the conversational flows by emulating either the interface for the company app or for WhatsApp using components drawn on Miro, combined with other elements representing the steps of the interaction, such as decisions, transference to human attendants and many more.
  • Offer unlimited space on their boards
  • Enables colaborative work
  • Provides conversion of content to other formats
  • It keeps dislogging from time to time and relogging on is time consuming
  • Large boards take a long time to load
  • The drawing of shapes is quite limited
It is suited for interactive activities involving the team, such as brainstorming or card sorting sessions. It is less appropriate in situations in which the content to be created or discussed is very large, because this may cause Miro to become extremely slow, impairing the agility of the work in progress.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Miro to help map out organizational processes and documentation. We also have used it for trainings and wireframes! Its been a great versatile tool for our company and its something that we use daily. We are able to permission out board sharing on a per role basis and its been key for organizing our boards.
  • Organization
  • Templates
  • Collaboration
  • Different Shapes
  • Saving Brand Colors
  • Deleting out presaved colors
Miro is a great tool for those wanting to map out and document company processes. They have predefined templates you can use to start but the tool is also flexible enough that you can make your own process flow fairly easily. It is great for both onboarding but also for just presenting our new ideas.
April 20, 2024

Miro & Me

Kendall Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Learning & Development team in my organization utilizes Miro for both team development and project mapping. It is almost paramount for collaboration given how global we are and how extensive our content development goes. From year-in-review activities to goal planning, it helps us see where we are both individually and collectively in our thoughts. The various non-work features, such as timers and background music also help us to feel more comfortable and relaxed while participating in said activities. Miro provided a very innovative way to lay out thoughts and perspectives whether they are built from the ground up or are pre-established notes/call-outs that can be voted on.
  • There is a wonderful variety of template layouts relevant to project needs
  • Project access and organization are paramount to ensuring the right people see the right things
  • Miro promotes both real-time engagement and updates to make sure people in other time zones can access the most updated information
  • If the organization has boards divided up by department, it can be confusing to know where to put a new board/how to make sure it winds up in the correct place for teammates to access based on their permissions
  • In some cases, users may not understand the best template to use to meet their needs. For example, I used the mind-map template frequently, but a colleague had no clue how to use it and felt there was no hint or "pro-tip" on how they could benefit from using it.
  • This is purely aesthetic, but if more colors could be implemented into things like the sticky notes, that would be great. Sometimes, there were more people working on a project than there were colors available to differentiate between who was sticking what feedback in the project.
Based on the job of some departments, Miro could just be seen as clutter/an extra tool that isn't relevant to doing their job. But to those who benefit from project mapping or collaboration virtually, this tool is PARAMOUNT and I would recommend it to many teams across my organization (even though most of us utilize it anyway). Miro has inspired me to suggest it to friends and family that have similar organization strictures as mine.
April 17, 2024

Miro Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am an Industrial Designer - I use Miro to remotely share visuals with my teammates. We organize timelines, create inspiration boards, create sketch brainstorms, and general use Miro as a "War Room" for all visual content related to a specific project. Sometimes we use Miro for specific tasks like Workshops with external teams, but typically we use it to gather everything visually-related to a project in one place.
  • Its the only tool that my organization permits (that does what it needs to do)
  • Somewhat-simple interface
  • Infinite "space"
  • AI - "delete background" tools work well for sketch uploads
  • Sticky notes
  • Video formats not supported
  • Multi-uploads not supported
  • Sketching directly in Miro is horrible (ie "Pen" tools are basically useless). Look to Procreate for a better experience
  • Connection lines default to snap to image - very annoying!
  • Zoom/ Pan hotkeys could be more obvious (for novice users)
Best suited - Brainstorms, image gathering, sketch-gathering. Exercises within design teams. Please support MP4/ Video! We create our own custom templates for workshops. Some basic "shape building" tools like Adobe Illustrator would make it more functional as a "creation" platform.

Not well Suited - Manually creating timelines. Grouping, aligning and moving objects feels clunky. Also not well suited for scenarios when sharing many LARGE images - it tends to slow down my entire computer when I open a Miro with too much content.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Miro as our board and for our stand-up meetings every day. It is how we track the jobs that we are working on and the candidates that are submitted to each job. Every one of our team members has access to the Miro board and is able to look at the Miro board to see if there are any updates throughout the day and week. We track our monthly revenue through it and when we have candidates coming off of their contracts. We are able to color code the tags to each sales representative to accurately where there needs to be more coverage on reqs.
  • Has a lot of options when creating the board.
  • Once you get the hang of it, it is easy to use.
  • Giving people access is easy to do as well.
  • I think being able to edit the board is easier and not having to switch to the cursor on the board every time you want to move across it.
  • Sometimes the board randomly gets messed up, and I'm not sure why.
Miro helps us to put all of our business in one place for our entire team to see. We have used other avenues in the past, but specifically, because we are remote and have remote team members, it helps us in the virtual sense. We usually are on a teams call, and I share my screen with the team and navigate through the board. If we ever were not in a virtual situation, it may not be as appropriate, but since we will have remote team members for an indefinite period of time in the future, I don't see us changing how we do our morning stand-ups and keeping track of our business where everyone has access.
April 15, 2024

User Review

Natalie Mumaw | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Miro for my day to day organization and function. I house everything from org charts, team initiatives, client profiles, web links/descriptions, and to do tasks. I especially like that i can share it with my coworkers that i collaborate with often so they can stay up to speed on what i'm doing and who i've spoken with.
  • Idea flows
  • house multiple forms of content
  • organize thoughts
  • templates that are more excel-like
i have recommended Miro to many of my coworkers. I've shared my Miro board with them for ideas on how to structure it. I also tell me often how much it's helped me to get organized and have one-stop access to many thought streams, especially for those who are starting a new role.
April 15, 2024

Miro magic

Score 10 out of 10
Vetted Review
Verified User
Incentivized
For many things, but most importantly for me, to develop my ideas and thinking, and collaborate with remote teams. The ability to zoom in and out, combine different formats of material, infinitely scale boards, make notes, and easily make connections between things - makes Miro far more effective than when working in a linear format through traditional digital documents.
  • Zoom in and out
  • Enable easy remote collaboration
  • Present information in an endless array of formats
  • Greater level of zoom in and out for increasingly massive boards!
  • Memory management when working on huge files
  • The ability to output large files at a very high resolution, in multiple output formats
  • The level of controls available around shapes, typography etc. to enable more highly crafted outputs
  • AI integrations (generative AI image creation tools)
Best suited to brainstorming, ideation, strategic thinking, mapping flows and journeys etc., as well as working collaboratively with remote teams. Less appropriate for crafting high-fidelity screens, creating linear narrative outputs
April 12, 2024

Start Using Miro

Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an MA student, I was introduced to the Miro platform. Ever since, I have learned how to use it and I love it. It has made working with others easier because of how reliable the platform can be for multiple users at the same time. I enjoyed working in creating documents there and it’s a great way to keep an archive available as well.
  • Saving files in multiple ways
  • Available at anytime
  • All the wonderful extra working tools features
  • Can be accessed online and through the app
  • Every board is to be saved automatically into the user's main computer
  • Privacy feature to prevent other students from viewing the Miro board
  • To let professors in the education sector know who has done what documents
I think Miro is a great platform to work and share with classmates and colleagues. I would recommend it to anyone. It’s easy to learn and easy to work on it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When working with remote teams, or with flexible locations, eg. hybrid, work from home, etc, having a shared whiteboard and kanban that is always accessible to everyone on the team is invaluable.
  • Kanban project management
  • Planning and scheduling
  • Shared board for Zoom brainstorming workshops
  • Sticky notes only have two available fonts--please enable more fonts
  • Interface can still be fiddly when trying to select particular items within a frame, instead of selecting the frame.
  • Being able to easily cut and paste boards from one project to another would be very handy
Miro is well suited to being a whiteboard for online workshops or online classes. It is also extremely well suited to being a Kanban management tool for teams that work in many locations. It is also quite decent as a calendar, surprisingly
Score 8 out of 10
Vetted Review
Verified User
In Miro, the majority of our work is focused on what we call as boards, these include mind maps, user flow diagrams, kanban charts and more. Because creating one from scratch can be difficult and time-consuming, Miro offers pre-designed templates that we can choose from right away. It's a great tool that assists us in project management.
  • Collaboration: Allows us to invite team members to perform edits on the same board.
  • Flowchart view helps us in seeing the big picture & removing the redundancies.
  • When we get a good number of boards, we can easily filter them based on who owns them or arrange them chronologically or alphabetically.
  • The cloud data storage policies might be an issue for some locales as it stores everything that's created in boards.
  • Both starter & the business plan come with a subscription cost.
  • No offline mode, it requires an active internet connection.
Miro added support for presentations to its list of project management features. We can save time and effort by taking a little extra time when designing a board to ensure that content is placed in the appropriate frames. It enables us to generate boards, charts & presentations right away.

It's not suitable for people who want to work in offline mode because Miro requires constant internet connectivity.
April 11, 2024

Miro is our hero!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro to gather project requirements. Workflow diagrams help illustrate user journeys, and the new user story feature enables us to plan our stories. Miro has been useful for building documentation by acting as a single source of truth. It is also a friendly platform for demoing solutions to stakeholders and facilitating sprint retrospectives with our dev team.
  • Granular settings - board style (dots/squares) and snap-to-grid options are particularly useful when drawing highly detailed diagrams.
  • Copying and Pasting Excel into Miro as sticky notes or a table is extremely time-saving!
  • The ability to add brand colors helps us stay on brand and draw up presentation slides more efficiently.
  • Auto-size a table based on the amount of text instead of having to manually change the height and width, similar to auto-height and auto-width in Excel.
  • Increase the number of brand colors you can set.
  • Customizable sticky note colors.
Miro does everything we as a company need. While there are competitors, we are yet to find anything better. Miro has helped relay information to our stakeholders; we don’t need to screen share boring documents, but instead, we can share our boards where our stakeholders can collaborate with us, making our meetings more efficient.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I don't currently use Miro in my organisation, I just use it privately and for freelance work. My organisation cannot use Miro because of security concerns. I would dearly love to use Miro in my organisation, but it has been explored and Miro has been contacted, and refused to fix the security issue that stopped my organisation from using Miro.
  • Managing teams and projects
  • Backing up boards and being able to load them again
  • Clicking something once to be able to edit it, and not having to mark the entire text in a sticky note to overwrite it
  • Aligning and ordering items
  • Shortcuts and generating new objects quickly
  • User template library
  • Reward users for contributing templates
  • Sometimes when you click on the wrong area of a sticky note, an arrow is drawn - it happens more often than I'd like and is a bit annoying. Maybe make drawing an arrow a little more difficult?
  • Bring back the consultant accounts
  • Didn't like having my account upgraded to Business when Consultant was pulled, which I'd not asked for, with a "25% discount" that just meant I didn't pay more and wasn't transferable after a downgrade, then being offered to "save 50%" when downgrading and then finding out that I wasn't saving any money, I was just paying less because I was downgrading and not actually getting savings. Terrible communication, very few choices, and then also getting emails saying my renewal was still at the Business price despite having downgraded, and your customer service agents asking me questions they should know the answer to, talking down to me and copy-pasting bits of text that were contradictory. Glad I'll be getting a voucher for filling this in because by now I definitely deserve one ;)
  • Having a warning if a board gets "too full" - I've found them getting a bit unresponsive, and I've lost some content because of that (nothing major, but a bit annoying)
Generally I find it well suited for almost every scenario, given that participants have used Miro before. It's not the most straightforward tool to pick up immediately if you're only used to MS programmes. I've used it for workshop, mood boards / Pinterest-like activities, task tracking, brainstorming, asynchronous collaboration, you name it.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for almost everything that requires collaboration among team members, such as running team meetings, retros, doing product discovery, brainstorming, research syntheiss, OKR alignment and so much more.

I can't imagine a world working without Miro. Miro has brough so much productivity and synergy to our organisation and team.
  • Meeting facilitation support
  • Brainstorming ideas
  • Prensenting and aligning ideas and strategies
  • Flashing out dependences
  • wireframing
  • It's really good, and I can't think of any areas for improvement at the moment.
Well suited for:
- running meetings
- writing notes for customer interviews
- doing research synthesis
- brainstorming ideas
- flashing out dependences
- doing solution architectual design
- low fidelity wireframe design

Not suited for:
- high fidelity solution prototyping
- High level client presentations
- Writing complex documents



Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ideation with mixed in person and remote teams,
Meeting and workshop facilitation and capture, we use custom templates for rapid session set up and consistency..
We will occasionally use Miro to collaborate on low fidelity wireframing
Some projects across different time zones will use Miro for a-synchronous collaboration
  • Low floor for basic functionality for new users
  • Progressive features and discoverability
  • Lots of useful integrations
  • AI features aren’t something I’m happy to rely on heavily yet
  • Very very large boards will occasionally hang and not let you interact with them
  • I’ve had issues with SSO sign in recently, but sure if that’s Miro or Microsoft
I turn to Miro for anything where I need to get what’s in my brain out on to canvas quickly. That’s often on private boards and I’m very comfortable with the tool. For others, I recommend Miro for team collaboration, and for my design team they leverage it heavily for workshops, discovery etc
Robert Strouse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Collaborative whiteboard; meeting notes; to-do lists; brainstorming; prototype development; User testing (formative and summative)
  • loads fast
  • flexible for nearly any need
  • supports the way I think (non-linear)
  • collaborative work space - can support independent and collective work
  • search within boards (make this included with standard subscription)
  • some boards get heavy with thousands of elements - put some more horsepower behind those boards
  • maybe have a 'select these elements and export them to a 'child' board' to free up space
  • allow for easier navigation between boards that are linked
  • have a 'meta' organizer - where you could create a map of boards that are not just a linear list
  • maybe a replay board - where you watch someone else build a board at 10 or 20x speed
I use Miro everyday - it's so flexible and suited to meet most - if not all of my needs.

However

I am a non-linear thinker - and those that are linear thinkers tend to use Jira/Confluence/excel/word/etc to manage their work... (yuck)

maybe an ETL tool that allows a linear thinker to translate an excel spreadsheet into a mind map and vice versa would be helpful.

Also, exporting a bunch of post-it notes into a spreadsheet did not yield a useful result - so maybe when a user clicks 'export' a dialog asks for questions that allows a user to express/describe their intended outcome...
Score 10 out of 10
Vetted Review
Verified User
I just love how user-friendly and easy-to-use to use Miro is. It has been a great platform that we use company wide to collaborate and share ideas with colleagues during project management or tasks. It helps me organize my own thoughts and ideas into real-life. My team and I are able to create better user flow and roadmaps during collaboration of different projects from Miro. Overall this is just amazing and flexible tool that provides all sorts of solutions.
  • Team collaboration.
  • Facilitate communication.
  • It's easy to get started with Miro.
  • Unmatched customer support.
  • Intuitive UI.
  • Better user flows and roadmaps.
  • Miro is an excellent whiteboard platform that we highly rely during collaboration and communication of my team. But at times it's very difficult to manage board access for users who are not among your team members.
I highly recommend to any potential customers or user seeking a powerful and reliable collaborative platform for their team or business. Miro is an indispensable tool for me and my team. It has streamlined collaboration and enhanced teamwork and productivity. The customer support is also another additional advantage because they're so responsive and helpful 24/7.
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